I just wanted to write you an email to say thank you for my beautiful engagament ring! My fiance gave and I are os happy and its more lovely than I could have imagined. I love it so much! The quality of the ring and the service by the staff has been fantastic throughout the whole process. Alice was able to know exactly what design changes I had in mind and managed to bring my thoughts into reality whilst still keeping the elements of the original design present (which was important to me).
Your staff have been friendly and helpfull and I would absolutely recommend you to other friends and family who are after beautifully made, well presented, high qulaity jewellery.
Thank you so much,
Chris C
I went to the post office to grab the parcel this morning, and recieved in my hands a medium sized box.... hmmm... strange... its.... bigger than i thought!!
I carefully unhitched the bubble wrap and held quite a unique presentation box... upon opening that box I found another! and then finally the ring. I sat in my beat up rusting car in the morning sun outside the postoffice and was literally blinded by the flashes of colour reflecting off the diamond.
I was initially interested in your company as my choice for an engagment ring because your site steers away from the now prevalent tacky and fanciful image of offering "amazing deals on diamonds and gold". Not only was your site easy to use, but during the entire process I have been guided through in a courtious and professional manner at every stage, from diamond selection to the delivery.
Yourself, your company and the business you do is a credit to the jewellery industry.
I also had a hidden desire that I wasnt going to just recieve a ring in a ring box... It was a treat to find that you (mindread?!) go that extra mile to impress your clients. But it should be said this has been your outward goal the entire way.