1791 Team, Thank you to all your staff for their excellent service and advice through out our interaction. From my first query to the order process, customer service and delivery, I have been highly impressed at the level of service provided to myself from your team. The end result was an effortless and worry-less experience. I would highly recommend to anyone purchasing a ring to give 1791 Diamonds an email and let them assist you in your efforts. Their designs and customer service are first rate. I thank 1791 for all the effort and time they have spent in making my choice and decision on a ring as informed and smooth as possible. Although they are an online company, you will receive the very best customer service and support throughout the entire process. They take a genuine and honest interest in their customers needs and situation. If anyone would like confirmation of my experiences i am more than happy to write them individual testimonials.
Chris C
I went to the post office to grab the parcel this morning, and recieved in my hands a medium sized box.... hmmm... strange... its.... bigger than i thought!!
I carefully unhitched the bubble wrap and held quite a unique presentation box... upon opening that box I found another! and then finally the ring. I sat in my beat up rusting car in the morning sun outside the postoffice and was literally blinded by the flashes of colour reflecting off the diamond.
I was initially interested in your company as my choice for an engagment ring because your site steers away from the now prevalent tacky and fanciful image of offering "amazing deals on diamonds and gold". Not only was your site easy to use, but during the entire process I have been guided through in a courtious and professional manner at every stage, from diamond selection to the delivery.
Yourself, your company and the business you do is a credit to the jewellery industry.
I also had a hidden desire that I wasnt going to just recieve a ring in a ring box... It was a treat to find that you (mindread?!) go that extra mile to impress your clients. But it should be said this has been your outward goal the entire way.